Your employees benefit from lessons learned

Actively managing your website with fresh new content is essential if it is to remain visible and effective. We support your employees with practical training prior to commissioning, so your website can go live as quickly as possible – and stay that way.

Documentation and training

Actively managing your website with fresh new content is essential if it is to remain visible and effective. We support your employees with practical training prior to commissioning, so your website can go live as quickly as possible – and stay that way.

Specific training sessions

In customized user training sessions we tell your employees (responsible webmasters, administrators, editors) everything they need to know about running the application smoothly. We cover technical operation as well as the most important use cases in the context of your marketing and IT processes. Your employees will understand the application right from the start and be motivated to use it productively.

Documentation: Transparency for users and techies

We document your application, which increases operational reliability and provides an important tool when it comes to planning releases. We distinguish between two types of documentation:

  • Developer documentation within the application: This covers the documentation of code and specially developed modules. Technical documentation is primarily aimed at your IT team and developers; it is essential for releases and further application development
  • User manual: The user manual explains the most important use cases and the operating elements from the user's point of view. It is a practical reference work which helps users to help themselves and stops them wasting time on unnecessary inquiries

Are your administrative user costs spiraling out of control?

Time and again we receive inquiries from companies who have been left 'high and dry' by an undocumented IT or online system. We didn't develop your application? No problem! We would be pleased to carry out an analysis and draw up technical documentation or a user manual for your solution, then continuously update it too. Just ask!